This article comes from Russia Beyond the Headlines.
Broadband connections are growing by about 3 percent a month and penetration reached 29.7 percent in December, according to a report by AC&M-Consulting. Most of the additions are in the Russia’s far-flung regions where residents typically see the Internet as “educational” and a way of showing their children the rest of the world. Subscriptions in Siberia grew by 4.3 percent in December alone, easily outpacing growth in Moscow.
However, the growth of online shopping is proceeding much more slowly, as it remains very difficult to pay for goods. “The low penetration of credit cards means that it is hard to get cash out of customers even if they want to pay for something,” said Simon Dunlop, CEO of Dream Industries, which owns Russia’s biggest online bookstore, Bookmate.ru. “There are some Russian companies that organize online payments like Yandex.Dengi and WebMoney, but you have to charge your account with a bank transfer first. The only way to get instant sales is to use SMS, and that is extremely expensive.”
Many sites accept payment via mobile phone: The customer sends an SMS to a special number with the order and a charge is added to the phone bill. However, phone companies charge up to 40 percent of the purchase price as a fee, said Dunlop. Credit cards drawing on a foreign bank also rarely work on Russian sites.
PayPal made “a strategic decision” to enter the Russian e-payments market, sources told Russian business daily RBC in April. The U.S. company is now only waiting for laws on a national payment system to be approved before opening its office in the next year, the paper reported.
PayPal’s decision marks an about face in attitude for American online companies. In 1998, CompuServe cut off access to Russia. Too many hackers logged in on false accounts or with falsified or stolen credit card numbers, the company said at the time, racking up massive charges on the services that connect users in those countries to CompuServe’s host computers in the United States and Western Europe.
PayPal is more confident of the market’s potential and is already in talks with local Internet providers and cellular phone companies. “Generally speaking, the company is interested not only in Russia, but in the CIS on the whole as well,” an RBC source said.
In 2009, the leading online payment systems Yandex.Dengi and WebMoney accounted for over 90 percent of the Russian market of e-payments, according to the Electronic Money Association, so PayPal has some catching up to do. WebMoney was founded in 1998 and registered in the Central American country of Belize, where its owner and administrator lives. Originally designed to serve Russian clients the company has been growing very fast and now claims to have 11 million customers worldwide.